Konami Gaming
Product Design - UI/UX - Native Mobile Design
Project Details
The following product is for a product redesign for Konetic, a mobile application that allows casino employees to perform cash drop and TITO ticket redemption directly from an Android mobile device. This particular redesign was for Slot Dispatch which allows slot floor personnel to manage and respond to systems alerts through their mobile device.
This redesign was conducted while working for Konami Gaming.
Programs used:
* Adobe XD
* Visual Studio Code
* React Native
Objective: Deliver product redesign solution for mobile based application.
Problem: Original design applied didn’t meet company standards for mobile application design. The companies objectives were to introduce a refined UX that will benefit slot technicians in being able to perform their tasks more efficiently.
How: By introducing a refined UX to the application, we as a team introduced updates to the UI. One of the main components was reducing the brightness from the screen itself by going with a darker tone. This limited the amount of screen brightness and allowed for easier readability for most slot attendants. Other key components introduced were maps of the casino floor to be able to direct the slot attendants towards where the issue is occuring. By introducing this key feature this will allow attendants the ability to increase their productivity and response time.
Outcome: A refined UI & UX laid out with new features which ultimately led to better response times for slot technicians thus creating efficiency for the casino industry and creating a better customer service experience.
Role: User research, product design, wire-framing, high fidelity mockups, end-to-end product management, design handoff
